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My Order FAQ's

How long will my delivery take?

Once you have ordered one or several items, the delivery time is dependent on the type of item ordered. Most items take around 8-9 days delivery, such as coffee tables, mirrors and so on. Very large items such as lounges and buffets a couple days more however small decor can often be delivered a little faster. See below estimated delivery times: 

Furniture Delivery: 

  • 6-11 Days delivery for Syd, Melbourne & Brisbane. 
  • Add 2-3 Days for SA, WA  & TAS orders. 
  • Regional deliveries 9-12 Days. 

Decor Delivery: 

  • 5-8 Days delivery for Syd, Melbourne & Brisbane. 
  • Add 2-3 Days for SA, WA  & TAS orders. 
  • Regional deliveries 9-12 Days. 

Wall Art Delivery: 

  • 4-6 Weeks (Artisans make art to order by hand). 

How will you ship my items?

We use standard post and selected couriers. Larger items are delivered via specialty furniture removalists. The couriers are high-quality couriers who will deliver to you the furniture items you require. For very large items such as buffets and lounges, the couriers will assist you to position your furniture where you require it in your home. 

What if I've purchased multiple items?

Items are often sent from more than one location, in which case we try to time the delivery as much as possible so that you receive the items at about the same time. After you have ordered you may receive one item but not the other items, not to worry in this case; you will receive the other items shortly after! 

What if I'm not home at the time of delivery?

When delivery is about to take place you'll be contacted prior to delivery. Our couriers will often send a text or call you when they're looking to deliver to your general area. Couriers of course will want you to be home, and so they'll try to make contact with you to establish when you're available, to ensure successful delivery. Attica will usually send you a dispatch email a day or two prior to delivery (where possible) so you'll know when delivery is about to take place. 

Please keep your phone switched on and your delivery should go without a hitch!